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Troubleshooting

Instructions to resolve common issues of using BI Connector

How to generate a clean set of BI Connector log files for troubleshooting?

Mon, 24 Feb, 2020 at 10:46 PM
I get an error when extracting OBIEE data into Tableau/Power BI/Qlik

Tue, 25 Sep, 2018 at 9:37 PM
What should I enter for Server Name/Port in BI Connector UI? What does "Single Sign-on enabled" mean?

Sun, 16 Sep, 2018 at 11:24 PM
Where can I find the log files generated by BI Connector?

Mon, 19 Jun, 2017 at 4:22 AM
Help! I cannot find the Trial License Key for activating BI Connector.

Sat, 2 Jun, 2018 at 11:06 PM
I am stuck in Create New Data Source UI of BI Connector. What info should I enter?

Sat, 2 Jun, 2018 at 11:19 PM
Nothing happens when I open the BIConnector-Trial-Version-x64.exe

Sun, 16 Sep, 2018 at 11:24 PM
How to ignore connection error due to invalid SSL Certificate?

Mon, 3 Jun, 2019 at 5:56 AM
Unable to connect to the License Server error while activating License key

Sun, 16 Sep, 2018 at 11:24 PM
How do I solve BI Connector license issues raised out of config file corruption?

Tue, 16 Jul, 2019 at 10:19 PM
How to troubleshoot C runtime error in OBIEE when connecting from Tableau, Power BI, or Qlik using BI Connector

Tue, 3 Mar, 2020 at 6:01 AM
How to fix the query getting cancelled in OBIEE?

Fri, 6 Sep, 2019 at 4:44 AM
How to diagnose test connection failures with OBIEE in BI Connector?

Wed, 11 Dec, 2019 at 6:26 AM
How do I enable OBIEE 10g compatibility in BI Connector?

Tue, 7 Jan, 2020 at 6:30 AM
How to generate logs using log tracing option in BI Connector?

Mon, 24 Feb, 2020 at 11:02 PM

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