If you need to transfer your license key from user machine to another user machine, kindly follow the below steps.


  1. Note down the details of your license key and Computer Key in your existing BI connector configuration.  You can find the license key by launching BI connector UI through ODBC Administrator Console -->Click on Activate License Icon.  

  2. Uninstall BI connector from your current machine. 
  3. Send us a note to support@biconnector.com, stating that you want to transfer your license key to a different machine. Also, send us the details of your license key and Computer Key. 
  4. We will release the license key for your machine in our server and send you an acknowledgment.
  5. You can now use the same license key on another machine by installing BI connector and activating the license key in the new machine.