Troubleshooting

Instructions to resolve common issues of using BI Connector

How to troubleshoot C runtime error in OBIEE when connecting from Tableau, Power BI, or Qlik using BI Connector
Issue Description: When you connecting to OBIEE from Tableau/Power BI/Qlik using BI Connector, reports/queries/data source that extract or query around ...
Tue, 3 Mar, 2020 at 6:01 AM
How to fix the query getting cancelled in OBIEE?
A query that has not been executed before a specified time (set in 'UnaccessedRunningTimeoutMinutes') in OBIEE, is considered as unattended and it...
Fri, 6 Sep, 2019 at 4:44 AM
How to diagnose test connection failures with OBIEE in BI Connector?
We at BI Connector are consistently improving the product, and adding new features based on user's needs and wants with just one goal - enable hassle-f...
Wed, 11 Dec, 2019 at 6:26 AM
How do I enable OBIEE 10g compatibility in BI Connector?
If you are using BI Connector v4.8 and above and if you want to connect with OBIEE 10g version Please follow the simple steps below to enable OBIEE 10g ...
Tue, 7 Jan, 2020 at 6:30 AM
How to generate logs using log tracing option in BI Connector?
If you're using BI Connector version 4.8 or above, and looking for recording logs for a specific event in BI Connector, please follow the simple steps ...
Mon, 24 Feb, 2020 at 11:02 PM
Why am I getting "Successful Connection to BI Server" message with a warning?
BI Connector support team often comes across customers who were successfully able to establish a connection with their OBIEE or OAC data, but unable to visu...
Mon, 6 Jan, 2020 at 7:38 AM
How to troubleshoot ‘Binary Logical operation is not permitted’ error when connecting from Tableau, Power BI or Qlik using BI Connector?
If you are getting the Binary Logical operation is not permitted error (as shown in the below screenshot), while working with OBIEE Reports in Tableau/Power...
Wed, 17 Feb, 2021 at 5:55 AM
How to troubleshoot ‘The 'Driver' property with value '{BI Connector Driver}' doesn't correspond to an installed ODBC driver’ error when connecting from Tableau, Power BI, or Qlik using BI Connector?
If you are getting the "'Driver' property with value '{BI Connector Driver}' doesn't correspond to an installed ODBC driver er...
Tue, 2 Mar, 2021 at 5:49 AM