Troubleshooting
Instructions to resolve common issues of using BI Connector
In the Tableau Data Source tab, if you drag and drop a OBIEE fact table with millions of rows into the join area and press "Update Now" or "...
Sun, 16 Sep, 2018 at 11:01 PM
When you try to publish a worksheet created using BI Connector as a data source, if the preview screen doesn't display the worksheet and instead displ...
Sun, 3 Nov, 2019 at 9:27 PM
When you press Update Now and see the following error, don't worry, it is simple to fix.
This unexpected error is most likely due to error ret...
Sun, 16 Sep, 2018 at 11:01 PM
You would see the following message when you first use BI Connector to connect from Tableau to Oracle BI (OBIEE). This is just an informational m...
Sun, 16 Sep, 2018 at 11:01 PM
If you do not see the list of OBIEE reports in Tableau, please check the following: Did you install the latest version of BI connector? Reports is avail...
Tue, 5 Jun, 2018 at 5:55 AM
When you "View Underlying Data", Tableau will send a query to OBIEE via BI connector with all the columns in the Worksheet Panel from where you...
Sun, 16 Sep, 2018 at 11:01 PM
If you press the Test Connection for a OBIEE data source (with BI connector) and nothing happens, please verify the following: 1. Review and confirm i...
Thu, 23 Feb, 2017 at 10:16 AM
If you are joining two OBIEE reports by creating a join relationship in the same data connection/source, you will see an error in Tableau. This is because T...
Mon, 24 Apr, 2017 at 2:51 PM
In the OBIEE 11.1.1.7 version, there is an OBIEE bug which rounds double to an integer in OBIEE web service. It is fixed in 11.1.1.9 and they also have a pat...
Thu, 22 Mar, 2018 at 11:37 AM
If you are able to successfully connect to your OBIEE server and also able to connect from your Tableau desktop to Subject Area but couldn't connect to...
Tue, 3 Apr, 2018 at 10:01 AM