If you are having trouble activating your BI Connector (either Desktop or Server Edition) due to a network issue such as Proxy authentication/firewall, you can request an offline license activation for BI Connector. Here is how you can do offline activation:
1. Click on the License info button in BI Connector UI.
2. In the License screen, press the keys ALT+O. The offline activation screen will be displayed.
3. Please copy the Computer ID and Computer Name displayed in the Offline Activation UI and email support@biconnector.com to request Offline activation.
4. BI Connector Support team will email you a License key and Computer Key for offline activation. Enter them in the Offline Activation Window.
5. Click on Activate button.
6. You would see Activation Successful message.
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lose7. Close the Offline Activation window. Close the License Activation window. BI Connector is now ready for using with Tableau.
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