If you are having trouble activating your BI Connector (either Desktop or Server Edition) due to a network issue such as Proxy authentication/firewall, you can request an offline license activation for BI Connector. Here is how you can do offline activation:
1. Click on the License info button in BI Connector UI.
2. In the License screen, press the keys ALT+O. The offline activation screen will be displayed.
3. Please copy the Computer ID and Computer Name displayed in the Offline Activation UI and email email@example.com to request Offline activation.
4. BI Connector Support team will email you a License key and Computer Key for offline activation. Enter them in the Offline Activation Window.
5. Click on Activate button.
6. You would see Activation Successful message.
lose7. Close the Offline Activation window. Close the License Activation window. BI Connector is now ready for using with Tableau.